Are you facing an issue opening the Company File? Quickbooks File Doctor can help you! Quickbooks is designed to assist businesses, vendors, and individuals. But, some nasty issues make it vulnerable. As a result, the QuickBooks users lose their productivity and get stuck with the problem. In such scenarios, the tool QuickBooks File Doctor troubleshoots and solves the error. But what if the tool itself becomes a problem? No worries! If your Quickbooks file doctor won’t open, you can try the methods explained in this guide.
What Is the Quickbooks File Doctor Tool?
The tool Quickbooks File Doctor resolves issues related to the company file and network. It recovers damaged files that prevent you from accessing QuickBooks.
What are its limitations?
- Always use login credentials to log in and access the tool.
- It can repair QuickBooks files that are less than 2 GB.
- The tool won’t work for multiple installed QuickBooks versions in a system.
- Use a strong internet connection to upload the company file.
- Uninstall the QuickBooks database server manager.
Why Won’t the QuickBooks File Doctor Open?
When the system crashes, hangs or stops unexpectedly, it throws a QuickBooks file doctor won’t open error. Here are a couple of reasons why it occurs:
- The QuickBooks files are damaged, misplaced, or corrupted.
- The files are updating.
- The process of restoring the File fails.
- Trying to access an incorporated file.
- File doctor installation fails.
- Attempting to upgrade the outdated files via a network.
How Do I Troubleshoot Quickbooks File Doctor Issue?
Following are the ways to resolve the Quickbooks file doctor issue.
1. Manually Launch Quickbooks File Doctor
You can try launching the Quickbooks file doctor manually if it doesn’t start automatically.
- Launch the QuickBooks application.
- It’ll show a ‘No Company Open screen’.
- Then, go to File >>Select Utilities.
- Choose Repair File and Network Problems.
- In the dialog box, click on OK.
- It’ll restart the program as administrator.
- Then, click Yes.
- Now, tap the wrench icon, and the file doctor will open.
- Tap Continue.
- Login to the File by entering your user credentials.
- Let the QuickBooks file doctor start working on repairing your File.
- Go to the Advanced Settings and select ‘File Diagnosis Only.’
- Click Next.
- Open your File to see if the issue is resolved.
2. Restore Corrupted QBW File From Backup
We recommend that you create a backup of your company file regularly.
- To begin, open the QuickBooks Desktop.
- Then, head to the File menu.
- Now, choose Open or Restore Company.
- Select the Open or Restore a Backup Copy option.
- Tap on the Next tab.
- After that, click the “Local Backup” option.
- Tap on the Next tab.
- From the drop-down tab, browse the backup File.
- Look for the file with the QBB extension. Now, tap Ok.
- Tap on the Next tab.
- In the “Save In” drop-down menu, choose the preferred location to retrieve the files.
- Now, name the File and click the “Save as” option.
- It will save the file in the “QBW” format.
- Finally, tap the Save button.
3. Disable Hosting And Configure Antivirus Software
Many times antivirus prevents QuickBooks tools from functioning. Thus, you can verify if the issue is resolved by disabling the antivirus program.
- Double tap on your antivirus program to open it.
- Let’s take the example of McAfee Software.
- Now, tap the Web and Email Protection option.
- Go to the Firewall.
- Select the Ports and System Services option.
- Tap the Add button.
- Head to the Services Name and enter eMule.
- Go to the Local TCP/IP ports.
- Enter your “TCP” data for QuickBooks.
- Now, in the “Local UDP Port” section, provide your TCP data for QuickBooks.
- Navigate to the “Open ports to” option.
- Select the “All PCs” option.
- Tap the Save button.
4. Run Auto Data Recovery Tool
Quickbooks auto data recovery tool examines the company files in the programs. It automatically creates data backup for files that have no errors. The backup of the files remains in the program until the QuickBooks application is open. Thus, if your QuickBooks File Doctor fails to open, use ADR to restore the backup file.
Also Read: QuickBooks Tool Hub
Winding up:
As you can see, it’s easy to resolve the Quickbooks file doctor issue. The tool helps you fix several errors. However, there are fewer chances that a problem with the tool occurs. Thus, if you face any issue, you can use these solutions. For more help or any query, feel free to contact us.
