What are the Different Types of Small Business Phone Systems

Are you curious to know the various kinds of business phone systems?

Each business requires a well-versed communication system to connect and team up with clients and customers. With the improvement of innovative headways, communication inside the working environment has completely changed. And therefore, employees are looking for a device to manage internal duties remotely.

And one of the essential solutions to fulfil all these requirements is – A business phone system. Whether it’s about transferring calls or acknowledging multiple calls, a telephone system is an effective solution for businesses.

A Little Description of Business Phone System

A business phone system permits the workers to manage their calls in a substantially more effective manner. By utilizing multiple lines and different phones, the business phone system interconnects in an organization, which gives better connectivity and lower clog along with other advantages. In fact, it incorporates all the basic call management features and unified communication that upgrade the customer experience. Also, these phone systems assist a business working in various topographical areas.

Subsequently, there are various sorts of business phone systems accessible in the market – KSU, PBX and VoIP. A few vendors offer VoIP, Cloud PBX telephone framework, and numerous others. Doesn’t make any difference what sort of phone system you pick. However, choosing a telephone system likewise gives your organization various advantages in enhancing profitability and productivity.

To get acquainted with different types of small business phone system, let’s have a look at the following guide.

Table of Content

What is Business Phone System
Different Types of Business Phone System
Key System Units (KSU)
PBX Phone System
VoIP phone system
Cloud-Based VoIP
Virtual phone system
Wrapping Up

What is Business Phone System

A business phone system is a multi-telephone network that interconnects the organizations to satisfy communication needs. It facilitates different highlights: call handling, call forwarding, conference call, call metering and accounting, private, shared voice message boxes, etc. Furthermore, business phone systems work over the Public Switched Telephone Network (PSTN) as well as the Internet (VoIP). It likewise gives hosted services, which shields organizations from putting resources into exorbitant gear.

Different Types of Business Phone System

Key System Units (KSU)

A KSU is also called a multi-line phone system equipped with more advanced features than a conventional phone system. It facilitates organizations with fundamental telecommunication necessities. The KSU phone system has a set number of phone lines, which is an appropriate alternative for a private venture with a limit of 40 employees. Moreover, this phone system furnishes the business with all the essential call features. It is versatile, adaptable, and completely wireless. The key phone system consolidates fundamental features, such as on-hold buttons, speakerphone, and intercom.

But, it lacks behind in some common features like convenience and adaptability since it uses a central switching device. This infers that the system can’t be transported. For transport, you need to detach the central switch.

Benefits of KSU Phone System

  • The KSU phone system is a reliable option for small businesses.
  • It is a user-friendly and secure phone system for every professional office.
  • Equips with unifying communication.PBX Phone System

    Once the business obtains fame, it’s an ideal opportunity to leap to the PBX telephone system from KSU and KSU-less systems. PBX stands for Private Branch Exchange System, which has various upgraded features. Its inbuilt power management system permits the business to hold strong communication even during a power failure. In the event that your business has above 40 workers, PBX frameworks are an ideal decision.

Through the business’ phone lines, it’s easy to route the incoming and outgoing voice calls consequently. Furthermore, PBX additionally has a high level of features, including call holding, routing to extensions, and conference calls, which are basic in specific enterprises.

A PBX phone system is a modified version of the standard multi-line phone system. For this, the call exchanging and routing doesn’t occur directly through the phone unit. It requires a centralized unit. A particularly stunning feature makes a PBX system more versatile, adaptable and financially savvy.

Benefits of PBX Phone System

  • Complete control and management, customization with proper IT staff.
  • Save maintenance costs
  • It is VoIP capable of lower-cost phone calls.
  • One network, all data. Or can be partitioned into an all IP voice and data network.VoIP phone system

    The most outstanding development in the telephone industry for organizations is Voice over Internet Protocol (VoIP). It interfaces the business with potential customers regardless of whether they are located in various nations. It works over the web and PC. However, the system is considered the most costly device. For better results, the expense is assessed by the number of workers utilizing it.

Introducing such systems allow the business to access all the functions through a PC. As a PBX framework can be hosted, the VoIP phone system also has a similar advantage. Its hosted version additionally gives different benefits along with less installation and maintenance cost.

VoIP phones systems are easy to install, adaptable, and economical. You can manage and forward the calls utilizing a mobile app to a cell phone. Additionally, VoIP telephones are extraordinary and have unique phone numbers to handle toll-free numbers and routing calls. These phone systems require less hardware, including all calling features and voice messages.

Benefits of VoIP Phone System

  • Includes advanced features and coordination with other applications.
  • Lower initial outlay costs.
  • Fast, simple installation that can be done quite quickly.
  • Easy to set-up
  • Lower call costs
  • Less maintenance, upgrades and administration cost.

Cloud-Based VoIP

A cloud-based VoIP phone system doesn’t need any sort of hardware to install the equipment. Utilizing the web, this phone system stores all the data – calls, messages, contacts – in the cloud. Moreover, it carries the entire infrastructure off-site for managing call routing and signal processing remotely at a low monthly cost. Indeed, it will set aside both time and money. A Cloud-based phone system can be a hosted PBX framework or a VoIP system.

Benefits of Cloud-Based VoIP Phone System

  • The system is altogether off-site, saving both space and expenses
  • It’s frequently financially savvy, versatile, and easy to manage
  • Easy to set up and use
  • These systems housed with secure data centresVirtual phone system

    The virtual phone system has different advanced and upgraded features and tools. Consequently, it is a cordial option for organizations that require to handle work remotely. It goes about as an extensive call-forwarding service to manage the calls between representatives on their mobile or home telephone lines. Hence, a virtual phone system is an amazing decision for new, start-up businesses. These systems are an economical alternative to those of traditional business phone systems. It can likewise tackle the power of VoIP technology without hiring VoIP service providers.

Benefits of Virtual Phone System

  • Customize call introductions.
  • It can easily upgrade or downgrade.
  • Can use phone or non-phone devices as the medium of communication.Wrapping Up

Consequently, you accumulate all data about business phone systems along with their corresponding benefits. There are some topmost service providers in the market who install the most appropriate system in your business. So, you can achieve the most extreme profit from it. In case, if you aren’t sure about the systems – which is best for your business – it’s an ideal opportunity to take assistance from professionals. They determine your business requirements and the type to install an equivalent phone system that is suitable for your business.

For example, for installing a large or small business phone system in Australia, you might take into consideration a skilled and trained staff. A well-qualified professional offers both a broad range of promise-based and hosted phone system solutions. They are capable enough in guaranteeing that your establishment will go easily.


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